Frequently Asked Questions
Everything you need to know about your order and our elevated essentials.
When will my order ship?
Orders are typically processed and shipped within 1-3 business days. Once your order is dispatched, you will receive a confirmation email with tracking information.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties and taxes.
How do I care for my garments?
To maintain the longevity of our signature fabrics, we recommend following the specific care instructions on the inner garment tag. Generally, we suggest machine washing cold on a gentle cycle and laying flat to dry.
Can I modify or cancel my order?
Because we aim to process orders as quickly as possible, we are unable to make changes or cancellations once an order has been placed. Please double-check your shipping address and item selection before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Shop Pay installments for flexible payment options.